FAQs

About Peehu Fashion

1. What does Peehu Fashion sell?
Peehu Fashion offers stylish and comfortable clothing for kids and girls, including dresses, co-ord sets, tops, dungaree sets and more, designed for everyday wear and special occasions.

2. Are your products suitable for everyday wear?
Yes. Our designs are made with comfort in mind. Please check the product page for fabric, fit and occasion details of each item.

Ordering

3. How do I place an order?
Browse our collection, select your product and size, click "Add to Cart", and follow the checkout steps. You will receive a confirmation once your order is placed.

4. Do I need an account to order?
[Guest checkout is available / An account is required to place an order.] Creating an account helps you track orders and check out faster.

5. Can I change or cancel my order after placing it?
You can request a change or cancellation by contacting us at [email/phone] as soon as possible. Once an order has been shipped, it cannot be cancelled, but you may be able to return it as per our Return Policy.

6. How will I know my order is confirmed?
You will receive an order confirmation by [email/SMS/WhatsApp] after a successful order.

Payments

7. Which payment methods do you accept?
We accept [UPI, debit/credit cards, net banking, wallets, Cash on Delivery]. The available options are shown at checkout.

8. Is Cash on Delivery (COD) available?
COD is available on [selected pincodes / eligible orders]. You can check availability at checkout.

9. Is it safe to pay on your website?
Yes. Payments are processed through [payment gateway name], a secure payment provider. We do not store your card details.

10. My payment failed but money was deducted. What should I do?
Please don't worry. In most cases, the amount is refunded automatically by your bank within [5-7] working days. If it is not, contact us with your order details and payment screenshot and we will help.